The agency had had previous intakes and workgroups with the family and was aware of the family's dynamics. Due to this, the agency questioned the motives and credibility of the reporter as there had been a history of reports made by both parents against the other.

DHS also emphasized coordination with LE when possible. As a result of this coordination, it is common for the agency to rely on interactions between LE and the families to assist in making screening decisions. LE did not identify concerns for safety for the children, further supporting the agency to not identify the need to screen-in this case and intervene.