{"report_id":244,"form_id":"22","user_id":81,"organization_id":13,"question_id":"347","question_type":"Free_Text","text_answer":"Learning Point 1:\r\nAlso in existence was a perception that face-to-face timelines apply to victims only, and not to caregivers.  This perception was influenced by the pressure the agency felt from the media and the public regarding an \u00e2\u20ac\u0153all or nothing\u00e2\u20ac\u009d mentality, as well as the 100% compliance measure for face-to-face contact, which included a public facing dashboard that was set by DHS, placing additional pressure on the local agency to meet this compliance measure\r\n\r\nLearning Point 2:\r\nLastly, agency staff belief that the court process is traumatizing and utilizes too many staff resources.","created_by":81,"updated_by":81,"updated_at":"5\/26\/2021 10:00:51 am","created_at":"5\/26\/2021 10:00:51 am","id":27148}