This, coupled with the Governor's Task Force creating heightened expectations that screen-outs be cross-reported, led to staffing levels and capacity being an issue for LE to follow up on those cross-reports. Due to this reduction in capacity, some police departments were not assigning screened-out cross reports for follow up (Pressure for additional reports was from our system)

Prioritization for some intakes (more egregious) create the situation where staff are working different reports at the same time, thus increasing the risk of not being able to fulfill the cross-report mandate. Additionally, the agency prides itself on less than a 5 minute wait time for reporters as they want the community and mandated reports to continue making reports and not be discouraged when not being able to connect with an intake worker in a timely manner.