LP1 - An accepted procedural drift away from guidance to not close the family's workgroup within 45 days, influenced the two CP intakes (not same or similar allegations) to be referred to the open workgroup in SSIS. Considering the new allegations and information within the CP intakes was learned and being documented by the frontline staff working with the family, the agency's decision to prioritize continuity of care for the children and family was made, versus opening a new assessment for the allegations as the frontline staff already had the knowledge regarding the new allegations, as he/she reported them.