LP1: The CP intake being screened beyond the 24-hour timeline was influenced by jurisdictional complexity in this case. There were multiple states and several county jurisdictions identified as having responsibility to serve the family. Further adding to the jurisdictional complexity was the fact that the parents did not provide current or correct information regarding their identities and home address. This contributed to the confusion as to who had jurisdiction over the CP intake, and subsequently it took the agency more than 24 hours to decipher the facts before the agency was able to screen in the 2/3/2017 CP intake. 
The agency had knowledge of the family, as a CP intake had been reported to the local agency on 2/1/2017, which was screened out and referred to Wisconsin's CP system due to the last known address for the family being located in the State of Wisconsin. When the 2/3/2017 report came in, staff consulted with their supervisor about the complexity of jurisdiction that needed attention for the case and gave the CP intake to their supervisor. The intake and screening workload was high at this time and the staff did not have time to dedicate to the complexity around jurisdiction. Therefore, the supervisor supported the staff by taking the 2/3/2017 CP intake off the staff's workload and the staff believed the report was screened timely within the 24 hour timeline.