{"report_id":274,"form_id":"22","user_id":81,"organization_id":13,"question_id":"351","question_type":"Free_Text","text_answer":"The local agency's norm is to document at the bottom of the intake how the case met the eligibility requirements (i.e. identified risk factors) for PSOP services.  Specifically, the agency documented mental health concerns, chemical dependency needs, and concerns with the mother's parenting as eligibility requirements.  PSOP eligibility requirements do not dictate services provided due to risk factors not needing to be present at the time of the referral.  Impacting the agency not documenting services to address concerns noted in the PSOP referral were that the foster family did not indicate current chemical dependency concerns, the PSOP worker was unaware that the mother was actively using at the time of the referral, and the worker's mental model was such that public health was working with the mother to address parenting needs.  PSOP is also a client driven service and at the time of the referral, the mother only identified housing as the need, which further supported the worker focusing on the mother's self-identified need rather than the risk factors identified for eligibility.  In addition, services not being documented in the PSOP case file were influenced by the agencies need to prioritize working with involuntary cases over voluntary cases as a result of an overall increase in staff's caseload.","created_by":81,"updated_by":81,"updated_at":"5\/26\/2021 11:06:34 am","created_at":"5\/26\/2021 11:06:34 am","id":29258}