{"report_id":333,"form_id":"22","user_id":81,"organization_id":13,"question_id":"361","question_type":"Free_Text","text_answer":"LP1 - Documentation practices are also simplified and more efficient for one frontline staff when they can chronologically document the information they are learning about the family under one workgroup over time. The tradeoff decision to not open an additional workgroup as a result of the new allegations that were made near the 45 day timeframe was made because with every new workgroup opened, there are a multitude of tasks to complete and document in SSIS (i.e. Safety Decision Making tools, ICWA screening tools, etc.). In effort to reduce workload tasks and requirements driven by both MN Statues\/Admin Rule and DHS guidance around the requirements for FA\/FI, avoiding duplication of the same information being documented in multiple places better supports frontline staff's daily work as well as the agency's ability to retain staff and reduce turnover.\r\n\r\nLP2- Five day responses are less of a priority for staff because of the intense nature of all other cases received by this FA\/FI specialty unit, which most cases involve severe abuse\/neglect\/egregious harm, and substantial harm that require staff to respond within the same day to meet the 24 hour face to face response timeframe. The implementation of the Department's Intake, Screening, and Response Path guidelines expanded the number of cases that require a 24 hour face to face response, particularly those allegations that are within the predatory offender statute.  As a result, the agency experienced more cases being screened in for a 24 hour face to face response, which impacted the time staff have available to respond to 5 day response cases since they are a lower priority. Due to the high number of cases assigned to this FA\/FI unit, it was not uncommon for supervisors to direct staff to place lower priority on cases like this one to ensure higher priority cases are managed first.  \r\n\r\nLP3 - Priority is placed on making new face to face contacts for 24 hour reports when they are referred to current workgroup, not 5 day response reports for same or similar allegations that are already being assessed in current workgroup.","created_by":81,"updated_by":81,"updated_at":"5\/26\/2021 1:24:46 pm","created_at":"5\/26\/2021 1:24:46 pm","id":33883}