1.) Staff worked to balance FA engagement approach with the family and meeting the FA response timeline within 5 days. Scheduling the initial contact with the children and family was top priority for the staff, as best family assessment guidance requires staff to schedule with caregivers prior to making an unexpected home visit. The staff's mental model shaped by past experience woking family assessments is to complete scheduling home visits for new reports as soon as possible in order to meet the pressure of 5 day initial face to face timeline.

2.)Guided by the staff's interpretation of 626.556 Reporting of Maltreatment of Minors definitions of ‘Accidental', ‘Neglect', ‘Physical Abuse', and ‘Threatened Injury', along with 626.556 Subd. 3 ‘Persons mandated to report; persons voluntarily report', contributed to the staff's interpretation of the threshold to report or not report.  The staff's many years of experience working in child welfare, along with exercising ethical professional judgement about when mandated reporting is required influenced the staff to not make a new report. The staff did not have a reason to believe new allegations and/or a new victim child existed based on the information known at the time.