{"report_id":366,"form_id":"22","user_id":81,"organization_id":13,"question_id":"359","question_type":"Free_Text","text_answer":"LP1: The CP intake being screened beyond the 24-hour timeline was influenced by jurisdictional complexity in this case. There were multiple states and several county jurisdictions identified as having responsibility to serve the family. Further adding to the jurisdictional complexity was the fact that the parents did not provide current or correct information regarding their identities and home address. This contributed to the confusion as to who had jurisdiction over the CP intake, and subsequently it took the agency more than 24 hours to decipher the facts before the agency was able to screen in the 2\/3\/2017 CP intake. \r\n\r\nLP1: Further contributing to the delay in screening was the fact that the report came in on a Friday. At the time, the local agency did not have the ability to screen reports after regular business hours. On Mondays, screeners felt added pressure to prioritize screening reports within 24-hours in order to meet the compliance metric, as CP reports accumulated over the weekend, increasing Monday's workload every week. It is not uncommon for screeners to gather more information using collateral contacts or contacting the reporter prior to making a screening decision. Yet if a CP intake is nearing the end of the 24-hour timeline, the agency's normative practice is to screen the report with the information the screener has been able to gather at the time. \r\n\r\nLP2: Additionally, the worker was new and was still learning the process of making a CP report.  This was also influenced by the guidance and interpretation of the guidance in regards to making a CP report.  Overarching this was the foster care licensing statute which supported a consult between the licensing social worker and a CP screener to discuss an incident and determine what action needed to be taken.  Normative practice for when these consultations occur is for the information to be documented on a form, rather than documenting it in SSIS.","created_by":81,"updated_by":81,"updated_at":"5\/26\/2021 1:34:11 pm","created_at":"5\/26\/2021 1:34:11 pm","id":34425}