The agency staff not making 24 hour face to face timelines was influenced by the worker already having an open case at the time. When the new report came in, the worker had seen the child just 3 days prior. The child was identified as safe at the time and additionally, the child was not with the alleged perpetrator and thus in no imminent harm. Also, the child's location was a significant distance from the staff's office, further supporting the decision to not go back out to the child's home to make timelines. Due to the nature of the child's injury, multiple law enforcement agencies were involved resulting in additional coordination time being needed to move through the investigation. Law enforcement's homicide unit was also involved and the agency was asked to not interview the child. As a result of the implementation of the Governor's Task Force recommendations, there was increased media coverage and a subsequent public perception that the child protection system failed. This perception led to staff movement within the agency and also increased turnover. This turnover and staff movement increased caseload levels, further impacting the worker needing to prioritize other cases in which safety and risk concerns were more imminent, especially given that the staff had just seen the child 3 days prior. 
As a consequence of heightened media coverage, there was additional oversight by DHS on high profile cases and thus, more oversight by the local agency administration (managers, supervisors, County Attorney's, etc.). This additional oversight then resulted in more consult time needed as there were more people involved in high profile cases. The additional time needed for this further exacerbated the worker's ability to complete case duties.  As a result, staff needed to prioritize their time to best meet the needs of the families they were working with, and since the worker had seen the child just 3 days earlier, and identified the child as safe, the worker prioritized other more pressing caseload demands rather than going out again to make timelines.