{"report_id":361,"form_id":"22","user_id":81,"organization_id":13,"question_id":"361","question_type":"Free_Text","text_answer":"Once investigations are completed, there was a process in the agency where cases needed to be reviewed by supervisors to ensure the case was completed accurately. This process was delayed as supervisors also had competing demands. They were balancing meetings and committee attendance with supervision and consultation for staff. This resulted in less time for supervisors to engage in case compliance\/oversight.\r\n\r\nThis, coupled with the Federal CFSR and subsequent PIP's, put pressure on managers and supervisors to implement change. This pressure was then overtly put on the worker completing the investigation to be more efficient.","created_by":81,"updated_by":81,"updated_at":"5\/26\/2021 3:19:42 pm","created_at":"5\/26\/2021 3:19:42 pm","id":36126}