{"report_id":367,"form_id":"22","user_id":81,"organization_id":13,"question_id":"319","question_type":"Free_Text","text_answer":"Not utilizing consultation with a MDT or supervisor at the point of screening the child protection report was influenced by staff's discretionary use for when to use a MDT or supervisor for screening consultation.  The agency's procedural adaptation of allowing screeners to discretionarily consult with a MDT or supervisor which deviates from state policy was governed by an overall increase in screening staff's workload, affecting staff's time to access and utilize a MDT or supervisor for screening consultation.  This increase in staff's workload has been impacted by recent changes to the Minnesota Intake, Screening, and Response Path Guidelines resulting from legislative changes following the recommendations made by the Governor's Task Force on the Protection of Children.  These changes have expanded intake and screening requirements for local agencies, leading to an increase in intake and screening related tasks. Recent media coverage on high profile child protection cases coupled with the local agency's press release on their 24 hour child protection coverage has also generated an increase in the volume of calls received by the local child welfare agency further contributing to an increase in screening staff's workloads.  Furthermore, procedural changes made by the agency requiring screening staff to thoroughly document all calls as intakes into SSIS (Social Service Information System) has also added to screening staff's workload.  This process has lengthened the time for staff to complete their required tasks, compromising the efficiency of their works as entering all of this information in SSIS is a burdensome process for staff.  This efficiency thoroughness tradeoff has further impacted staff's time to seek out a MDT or supervisor for screening consultation when needed. \r\n\r\nAlso influencing the agency's procedural adaptation of allowing screeners to discretionarily consult with a MDT or supervisor was the limited availability of supervisors for consultation. Limited supervisory consultation time was impacted by increased workload demands for supervisors that included, only two supervisors being on per shift, the number of staff supervised, and a meeting culture in the agency that affected supervisor's availability due to attending multiple meetings per week.","created_by":81,"updated_by":81,"updated_at":"5\/26\/2021 1:33:13 pm","created_at":"5\/26\/2021 1:33:13 pm","id":34329}