{"report_id":318,"form_id":"22","user_id":81,"organization_id":13,"question_id":"361","question_type":"Free_Text","text_answer":"-In March of 2016, more report were coming into the local agency, which placed pressure on the system, due to the amount of reports being made. Tending to this production pressure, the local agency brought on a group of professionals, to assist in entering and screening intakes. An increased volume of screened in CP intakes occurred when practices became defensive at the local level as a result of increased media exposure of a high profile child death. At the state level continual changes were being made to the intake, screening and response path guidelines stemming out of the 93 governor's task force recommendations, which also required the local agency to screen in more CP intakes. Further contributing to the volume of reports being made and screened in, was the time of year (March). At this time annually, a pattern of increased reporting occurs from mandated reporters in the school system just prior to the end of the school year. Commonly reporters will make multiple reports since they will no longer have the ability to check in with the children when school is let out for the summer. Systemically, the overall increased volume of CP intakes screened in at this time created backlogs in FA\/FI units, contributing to delays in case assignment. Additionally, this FA\/FI unit was also a specialty unit, meaning in addition to being on the general rotation for CP intakes being assigned to all FA\/FI units, this FA\/FI unit also took all reports for a delegated city which receives a large amount of new screened in CP reports. This specialty FA\/FI unit had the highest backlog of all the FA\/FI units, approximately 90 FA\/FI's pending case assignment, many which were for educational neglect.\r\n- To combat the production pressure of the 100's of educational neglect cases pending case assignment in backlog by re-hiring a former staff who had retired, to specifically work unassigned educational neglect cases in the FA\/FI unit backlog.\r\n-Frontline staff experienced daily production\/efficiency pressures, goal conflicts, and competing priorities impacting their ability to do conduct work safely.","created_by":81,"updated_by":81,"updated_at":"5\/26\/2021 1:06:30 pm","created_at":"5\/26\/2021 1:06:30 pm","id":32864}